DockLink® FUNCTIONALITY

DockLink® automates your inbound freight and receiving operations with industry best functionality and practices, and integrates them with essential upstream Distribution Center and business operations and processes.

DockLink®’s functionality helps companies capture millions of lost dollars, make your inbound freight profitable and your help your downstream Distribution Center and business operations work better.

REAL-TIME DOCK STATUS AND MANAGEMENT

  • Monitors and manages gates, dock area and the unloading progress of every truck in real-time
  • Dynamically assigns and reassigns people and equipment resources, as needed based on load and unloading status
  • Calculates expected unloading time and work requirements for the load based on the PO
  • Maintains a vendor and carrier delivery history to evaluate delivery performance
  • Tracks truck’s movement and unloading activities, with 9 time stamps, from point of arrival at gate until departure, with electronic notifications provided to the driver
  • Dispute resolution capabilities to settle late fee penalty disputes and carrier detention fee claims

QA INSPECTION / REJECTION

  • Triggers real-time inspection of loads
  • Integrates with carrier ELTs to capture trailer data Immediately notifies buyer, vendor and carrier of problems, including damaged and rejected loads, and provides supporting documentation
  • Prompts process to reconcile the problem financially immediately against the vendor’s PO
  • Triggers action to dispose of damaged or rejected loads
  • Checks and updates supplier and carrier scorecard

AUTOMATED DOCK PAYMENT

  • Calculates unloading fee and the DC’s % share of the fee based on P.O.
  • Processes the payment in real-time using direct bill, credit card, COMCHEK, COMDATA, and others., doing away with cash or check passing on the dock and daily bank withdrawals and deposits.

DYNAMIC SCHEDULING

(Under Development)

  • Consolidates supplier, trucking and DC schedules
  • Actual, accurate truck unloading times
  • Real-time rescheduling
  • Real-time unloading area status

DASHBOARDS AND REPORTING SYSTEMS

  • Tailorable dashboards and reports with performance-based KPI’s and historical analysis of gate, dock and unloading operations

AUTOMATED DOCK PAYMENT

  • Hybrid individual and team compensation
  • Calculates pay incentives for individuals or team based on performance factors including:
    – Difficulty of the load
    – Unloading time
    – By load, by job or by piece

 

By seeing what’s going on with, and measuring the efficiencies and effectiveness of your inbound freight and receiving operations at all times, DockLink® establishes new levels of accountability throughout your Distribution Center and business with the opportunity achieve higher levels of productivity and continuous improvement.