DockLink – InBound Technologies

What is docklink?

DOCKlink® is a cloud-based software solution for warehouse inbound operations. DOCKlink® can give users visibility to a PO from order to putaway. DOCKlink® features different toolsets for managing each step of of the inbound operations, from freight scheduling to damaged product documentation.

complete VISIBILITY

MANAGING DELAYS

mitigating detention

LABor Tracking

Features

APPOINTMENT SCHEDULING

Schedule deliveries to warehouse customers and manage/change appointments when needed
Appointment windows scheduled based on historical unload times and finished pallet count
Constraints can be used such as hours of operation, door range, pallet count capacity, etc
Carriers and vendors have full visibility to unload documents and status in real-time
PO level detail visibility

INBOUND RECEIVING

Full visibility to inbound/job/task
Automatically generates timestamps based on arrival time, full door time, down time, non-productive time, unload time, additional receive time, driver release and driver exit
Users can add tasks, document exceptions, scan unload documents, direct workers and reconcile expected vs actual delivery
Fully customized service fees and worker/job payout
know what is being done at each door and estimated times based on historical data

TEMPTRACE TRACKING

Cellular based temperature and location tracker
100% designed, engineered and manufactured by Inbound Technologies
Alerts for out of temperature range and intrusion during shipment
Fully integrated into scheduling and receiving for notifications of late/early arrivals
Our proprietary design allows us to build exactly the functions and features we need and allows direct connection to our backend servers

FULL REPORTING

Choose from a wide range of pre-developed reports or have us build a fully customized report
Data can be exported as csv or pdf files
Dynamic reports such as grouping, filtering, nested, and master-detail are all possible

TIMESTAMP KPIs

Every data entry point in DOCKlink® in automatically timestamped.
Time Reports for all processes within DOCKlink® from appointment creation to job completion.
DOCKlink® provides comparisons of productive and non-productive time, total job time, early arrivals, late arrivals, overtime, and more.

QC INSPECTION & DOCUMENTATIOn

Checklist for unload/job guidelines, Trailer Inspection, Labor Management/Productivity, Restack/Exceptions, Photo Documentation, Grade/Score products and produce, Reject items for delivery
Integration with TEMPtrace for temperature out-of-range alerts
Automated carrier/vendor notifications or rejections or dispositions

EXCEPTION MANAGEMENT

Create exceptions for restacks, pin-wheeled pallets, damaged pallets
Create service fees for exceptions
Create work pay profiles for exception items (ex. extra pay for restacks)
Upload images directly into DOCKlink® for exception fee compliance and mitigation
Carrier/Vendor email notifications

DRIVER COMMUNICATION

Communicate with the driver through text messaging or mobile app
Notify driver when paperwork is ready, unloading is complete or just asking a question
All messaging is timestamped and helps to mitigate detention charges
Choose from a list of messages or customize your own

LABOR MANAGEMENT

Know how much your labor costs are for each worker, job, and each inbound delivery
Create pay profiles based on time spent on load, percentage of load, or flat rate
Workers can be paid based on individual productivity, team based, or hybrid of both
Workers can use self-service kiosks to clock in/out of jobs with badge scan authentication

JOB/task tracking

Create unlimited jobs and tasks
Create services fees based on ranges of cases, pallets, hours, pieces, equipment used, carrier, vendor, product, customer, location or category
Calculate additional fees for rebates, payment methods, exceptions
Customize data entry screens for efficient data entry

STATUS DISPLAYS

Real-time status of all operations
Show door time, work time, non-productive time
Unload time estimations
Current process (unloading, waiting, receiving, etc)

GATE CHECK-IN

Full view of incoming appointments
Accepting of appointments can either be manual, automated or through the DOCKlink Mobile App
Collect driver information such as name, CDL#, truck/trailer number for Yard-Pass
Confirm shipment information
Receiving office notified of check-in status

LIGHTWEIGHT YARD MANAGEMENT

Direct drivers to staging areas before door assignments
Notify drivers when door is assigned
Door assignment can be done dynamically or manually as doors become available
Paper or electronic Yard-Pass
Know what drivers are on your property and for how long
Document Exit Pass inspection